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BOND CLEANING BRISBANE
BOND CLEANING BRISBANE
Moving out from your rental property? Your goal should be to receive your bond deposit back completely and in full. You need a 5-star Bond Cleaning Brisbane service to make sure this happens. Luckily, Ultra Cleaning has the end of lease cleaning experts, amazing customer support and unbeaten standards. We have cleaned thousands of Australian homes and have raving reviews from our customers that will recommend our top quality cleaning services. One hundred percent customer satisfaction is our main priority for each and every deep clean we perform.
The sole job of our professional end of lease cleaners is to make sure your property manager is fully proud and satisfied with the state of the property. We do that by following our extensive bond cleaning list, which is important and essential to the best and most effective end of lease clean.
Moving out is often a stressful situation because it comes with the burden of packing, transporting and vacate cleaning. We help to eliminate the strain and stress and labour by professionally cleaning the premises for you. Ultra Cleaning are the experts in Bond Cleaning in Brisbane and use state of the art tools and products. We complete all our cleans based on our standard checklist and any extras you select. This usually depends upon what your property manager requires.
Our team maintain the highest standards of quality with the help of our proven methodology. All our jobs go along with a service guarantee. We are qualified to provide the best results in the most reasonably priced packages. Our efficiency as well as our specific attention to detail make us stand out from the group.
WHAT IS BOND CLEANING BRISBANE?
Moving out of a rental property for the first time? then you will more than likely not understand what Bond Cleaning Brisbane is or what’s involved. Bond cleaning is also commonly referred to as move out cleaning, exit cleaning, vacate cleaning or end of lease cleaning. What it is called depends on who you ask. Bond Cleaning in Brisbane is definitely a mandatory requirement made by the property manager to the tenants so that they’ll receive their bond deposit back.
A service for Bond Cleaning in Brisbane differs to a one time service and a recurring house cleaning service as the aim is for the cleaners to deep clean each area of the property rather well so as to get everything cleaned to a degree where it’s ready for a replacement tenant to move in. We like to follow a comprehensive list so that we can make sure we do our job properly. Please click on the link today to get a free instant quote for a service and hear more about our 72 Hour Guarantee.
BOND CLEANING INCLUSIONS AND EXCLUSIONS
Our Bond Return Guarantee only covers the areas you have chosen in your booking.
Please see Ultra Cleaning full Terms and Conditions.
Bond Cleaning can consist of many different components and it is your duty to ensure you have covered them all. For instance, a complete Bond Clean usually consists of
- Bond Clean (Deep clean of the property)
- Carpet Shampoo Cleaning (Stain Removal Not included)
Specialty Services such as;
- Pest Control
- Pressure Cleaning
- Upholstery Cleaning
- Window Cleaning
Our quoting process covers these items individually, please make sure you have checked your quote for your inclusions. PLEASE NOTE that each item will appear on the quote as a separate service such as:
- Bond Clean
- Carpet Clean
Ultra Cleaning uses the latest cleaning techniques and products however at times ‘normal wear and tear’ applies and it is not possible for us to get the item back looking like new. We will however take before and after photos of some items to prove to the Managing Agent that without specialist intervention this is the best condition the item can be in.
UNFURNISHED PROPERTIES INCLUSIONS
General Areas
- Remove cobwebs, insect marks and small nests where Pest control is not warranted
- Clean fans, Air Conditioners and filters
- Clean light fittings (where they can be safely removed and accessible)
- Spot clean walls, light switches and power points
- Clean skirting, architraves and doors
- Clean drawers and cupboards including inside, doors and cupboard tops and shelving
- Windows clean both sides (exclusions apply at heights and accessibility)
- Vacuum sliding door tracks and clean tracks
- Clean standard blinds, cords and rails (spot clean and dust).
- Vacuum all the floors and carpets.
- Mop hard floors.
Kitchen
- Clean inside and outside and on top of all cupboards, doors and drawers.
- Clean inside, outside and around stove top, elements, rings and knobs.
- Clean inside and outside of oven, grill, doors, trays, racks, glass and knobs.
- Clean inside, outside & behind refrigerator* and dishwasher* & microwave* space. (if applicable)
- Clean and dry sink, drain holes, drainers and polish tap ware.
- Range hood exhaust and filter -filter can be removed and cleaned.
- Clean and polish splash back area.
Bathroom
- Clean exhaust fans
- Clean Inside and outside all cupboards and drawers.
- Clean toilet, behind ‘S’ bend, around cistern & under and around toilet seat..
- Clean bath, shower recess, remove built up soap residue on tiles and shower screens & soap holder
- Clean sink and polish all tap ware and towel rails.
- Clean mirrors and windows, window tracks and floors.
Laundry
- Clean Inside and outside all cupboards and drawers.
- Clean inside, outside and behind dryer*. Remove lint. (If applicable)
- Clean inside, outside and around laundry tub, cabinets, shelves, drawers, tap ware.
- Clean behind washing machine* space. Clean equipment and filters (if applicable).
- Clean all walls, windows, window tracks and floors
Garage
- Sweep floor and remove cobwebs
Balcony (not decks or patios)
- Sweep and mop floors, remove cob webs.
NOTE: Standard blinds are blinds with a surface that can be dusted or cleaned without requiring a specialist and or extra time. For instance, material blinds or curtains would require a Blind specialist. Venetian & Roller blinds will be quoted separately based on the number of blinds in the property. Furnished properties will require a separate quote.
*Cleaning behind/around-these items or any heavy object (as per our Terms and Conditions) over 5Kg must be moved by the client (and put back if applicable)for our cleaners to gain access and clean.
FURNISHED PROPERTIES
- Dust and wipe over furniture surfaces
- Kitchen cupboards will be cleaned if ALL ITEMS are removed and placed in front of the cupboard. WE TAKE NO RESPONSIBILITY or have no liability for any damage or breakages of cupboard items
NOTE: Standard blinds are blinds with a surface that can be dusted or cleaned without requiring a specialist and or extra time. For instance, material blinds or curtains would require a Blind specialist. Venetian & Roller blinds will be quoted separately based on the number of blinds in the property. Furnished properties will require a separate quote.
*Cleaning behind/around-these items or any heavy object (as per our Terms and Conditions) over 5Kg must be moved by the client (and put back if applicable)for our cleaners to gain access and clean.
ADDITIONAL SERVICES (QUOTED SEPERATELY)
The following services are quoted separately and will appear on your quote as a separate item.
NOTE: If they are not listed on your quote they are not included.
This list is not definitive. We have only listed the more common services, other specialty services exist such as household repairs, painters etc.
- Carpet Cleaning
- Blinds or Venetians
- Garden Maintenance
- Rubbish Removal
- Furnished Properties
- Pest Control
- Upholstery Cleaning
- Pressure Cleaning
- Wall Washing
BOND CLEANING EXCLUSIONS
These items are excluded from our Bond Cleaning Service unless paid for separately:
Mould
- We do our best to remove mould from areas however mould can be embedded into silicon, grout and other areas. These areas will require a specialist to restore back to a normal state.
Damp Spots
- Damp spots can happen anywhere in the house, often the plaster can be affected. We will do our best to remove any mould and marks from damp spots however we can’t completely make these spots disappear. These marks can return quickly due to excess moisture.
Complete Wall Clean
- We spot clean the walls for insect marks etc however, a full wall clean requires more time and often does not have a different result. A full wall clean is only required if marks exist beyond normal ‘wear and tear’.
Discolouration
- We will do our best to clean all items with our commercial experience however discoloration happens with normal wear and tear of the property. Often grout, toilets and plastics can discolor (often into a yellow colour) over time and they can’t be returned to their original colour without specialist intervention.
Tile And Natural Rock Stains
- We do our best to remove stains however due to the composition of the tiles or bench tops (some being extremely porous) it is not possible to remove stains without specialist intervention.
Ceilings
- We do not clean ceilings.
Dangerous Areas
- Any areas considered by our cleaner dangerous for them to operate, this includes broken cracked Power Points/switches, rubbish, bio waste or any other hazard than can be deemed dangerous.
Heights
- Our cleaners do not clean at heights. Any cleaning that requires a ladder will not be performed. For instance, Windows in a unit complex on the second floor.
Garage Walls
- We do not clean Garage walls or floors
Specialist Services
- Areas that require special cleaning equipment, specialist chemicals or a trained technician. Examples are Pressure cleaners (grease on garage floor), painters (walls extremely bad) or plasterer (holes in walls).
ADDITIONAL ITEMS
- Items such as fridges, furniture or any items not listed in the inclusions will not be cleaned unless otherwise agreed upon by both parties in writing and for an additional fee.
Furnished (If Applicable)
- We will not clean inside cupboards, if items are not removed.
Kitchen items (Furnished if applicable)
- We do not clean nor warrant all kitchen items that occupy cupboards and draws.
Furnished Property Exclusions
- We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.
Bond Back Guarantee Exclusions with Ultra Cleaning
As well as the Bond Cleaning Exclusions, other exclusions exist that we can’t warrant under the Bond Back Guarantee at Ultra Cleaning.
Outside Windows
- We will clean the outside windows where we can (excluding windows at heights or difficult access) however due to weather circumstances we cannot warrant them.
Outside Glass
- We will clean outside glass where we can (excluding glass at heights or difficult access) however due to weather circumstances we cannot warrant this.
Outside Areas
- Outside areas are areas that cannot be fully protected (closed off) from weather elements. Examples are balconies and patios, or any area that cannot be completely closed off such as an outside area of a house with only three walls. As per our inclusions we will clean any outside area as required however due to weather circumstances we cannot warrant these areas.
Post Pest Control
- We will not be responsible and do not warrant items post pest control that may require additional cleaning directly related to the Pest Control. Examples are dead insects or animals that have accumulated due to Pest control being applied to the property.
Garage
- We do not warrant any cleaning inside or outside of the garage.
Completion Events
- A completion event is an event that has happened after the bond clean and within the warranty period which may influence the Managing Agents release of the bond in which the bond cleaner is not responsible for. We will not be responsible nor guarantee cleanliness in such an event. To determine these events ‘common sense shall prevail’. Examples of these events are;
- Buildup of dead insects that were alive during the clean and have since expired.
- A build up of surface dust that has settled after the clean.
- Dirt or grime near a window or door that has been left open.
- Insect/animal feaces.
- New residents have moved or moving in.
- Access to the property by a third-party contractor that has not been approved by us.
Kitchen items (Furnished if applicable)
- We do not clean nor warrant all kitchen items that occupy cupboards and draws.
Furnished Property Exclusions
- We do not clean or warrant, ‘nick knacks’, picture frames, vases, lamps, clocks, fruit bowls, linen and any item that may be decorative.
FREQUENTLY ASKED QUESTIONS
HOW MUCH DOES A CLEAN COST?
We offer a 30% DISCOUNT on all services and include FREE oven cleaning and FREE spot cleaning of walls and blinds. Our bond or end of lease cleans start at $210 for a unfurnished studio and depends on the size of your property. We offer many extra services such as carpet cleaning and pest control. Please use our online quote form for a free instant quote with no obligation to proceed.
HOW DO I BOOK A CLEAN?
Please go to our booking form online and add your booking. You will be able to select all the services you require and receive a price BEFORE you commit to booking. We can price match as well so feel free to email us if you find a cheaper price elsewhere for the same or service.
AM I REQUIRED TO LEAVE THE PROPERTY DURING THE CLEAN?
It is recommended that you leave the cleaners in the property while they are doing their job. You are welcome to stay if you wish however the cleaners will be quicker and more efficient if they don’t feel as if someone is watching them work. They will however give you a call half an hour before they are about to finish so that you can come and have a look once they are done with their job.
DO I NEED TO LEAVE ELECTRICITY ON?
We do require basic necessities such as warm water and electricity to get the job done, but we can still do the work without any electricity, but that will cost additional charges to use our generators and we must know that generators will be required well before the day of the service.
DO YOU OFFER A GUARANTEE?
ABSOLUTELY! We offer a service guarantee on all our bond cleans and our mission is to get your bond money back. If your agent is unsatisfied with any aspect of the job please email us the exit report within 72 hours and we will return free of charge within 48 hours to rectify.
DO I NEED TO LEAVE MY PROPERTY EMPTY?
Yes, leaving your property empty is the first thing to take care of when booking an end of lease clean. Please note that our bond return guarantee does not apply if the property is not empty. The only exception is for furnished properties.
DO YOU CONTACT MY AGENT OR LANDLORD?
Usually, we don’t, but if you want, we can collect the keys from the property manager or your landlord and once we are finished we can return them as well so that you can have a calm and stress-free day. There is a small nominal fee for this.
DO YOU OFFER OTHER SERVICES?
We absolutely do, we can take care of all your cleaning needs. We provide spring cleaning, office cleaning, carpet cleaning, oven cleaning and general cleaning as well as pest control.
Our Services
We offer a complete range of cleaning solutions. Our service also offers:
We offer our customers:
Trained & Experienced Cleaners
Our cleaners are experts in cleaning all types of properties.
Insured and Screened
Our cleaners are fully insured and police verified.
Advanced Tools
Our cleaners are equipped with sophisticated supplies and machines that allow perfect cleaning of every house or building.
Flexible Booking
We offer a flexible and easy booking system.
We Offer Our Customers:
Quick Service
Our cleaners are quick to respond and reach your property at the specified time without any delay.
Quality Work
We offer a 72 hour guarantee we are so sure of our work.
Affordable Service
We offer a comprehensive quoting system so you know what your paying for.
Helpful Support
We offer helpful support by email durning business hours.
BOND CLEANING BRISBANE
Brisbane is the capital of and the most populated city in the Australian state of Queensland, and the third most populous city in Australia.
Brisbane’s metropolitan area features a population of over 2.5 million, and therefore the South East Queensland metropolitan region, centred on Brisbane, encompasses a population of a litle over 3.6 million. The Brisbane central downtown business area stands on the historic European settlement and is situated inside a peninsula of the Brisbane River, about 15 kilometres (9 miles) from its mouth at Moreton Bay, a bay of the Coral Sea. The metropolitan area extends in all directions along the hilly floodplain of the Brisbane River Valley between Moreton Bay and the Taylor and D’Aguilar mountain ranges. It sprawls across several of Australia’s most populous local government areas (LGAs)—most centrally the town of Brisbane, which is far and away the foremost populous LGA within the nation.
One of the oldest cities in Australia, Brisbane was founded upon the old traditional lands of the Jagera people, including the Turrbal group, who named the distinct area Meanjin. Named after the Brisbane River on which it is located—which in turn takes its name from Scotsman Sir Thomas Brisbane, the Governor of New South Wales at the time of the city’s founding—the area was chosen as an area for secondary offenders from the Sydney Colony. The Moreton Bay penal settlement was founded in 1824 at Redcliffe, 28 kilometres (17 mi) north of the central business district, but was soon abandoned and moved to North Quay in 1825, opening to free settlement in 1842. Brisbane was chosen to be the capital when Queensland was proclaimed a separate colony from New South Wales in 1859. During the time of World War II, Brisbane played a central role within the Allied campaign and served its duty as the South West Pacific headquarters for the US Army General Douglas MacArthur.
A diverse city with 32.2% of its metropolitan population being foreign born, Brisbane is classified as a global city and ranks highly in ratings of liveable cities. Brisbane is renowned for its distinct Queenslander architecture which forms much of the city’s built heritage. The city is noted for its cuisine brunches, outdoor dining, and rooftop bar scene. Brisbane was also the origin of the Anzac Day tradition through the works of Canon David John Garland. A transportation hub, Brisbane is served by an oversized suburban rail network, popular bus and ferry networks in addition to Australia’s third-busiest airport and seaport.
Brisbane is a popular tourist destination. Major landmarks and attractions include South Bank Parklands, the Queensland Cultural Centre (home to the Queensland Museum, the Queensland art gallery, the Gallery of modern Art and other institutions), the Story Bridge, Fortitude Valley, the Riverwalk network, the D’Aguilar national park, Lone Pine Koala Sanctuary, Mount Coot-tha Reserve and Moreton Bay .
